Maximize call efficiency and effectiveness
Enabling next-level customer service
Connect with Your Customers Through Two-Way Text Messaging
TrackNotion's text messaging feature enables seamless two-way communication with your clients. Designed to streamline appointment scheduling and other interactions, all while maintaining compliance.
This feature is complete and will be released alongside our multi-user and permissions functionality.
- Seamless two-way conversations with clients
- Manage all texts in one place
- Ensure better compliance
How it works
Our text messaging feature brings client communication directly into your TrackNotion dashboard, providing your team with a centralized, professional tool for engaging with customers.
Two-Way Conversations
Seamlessly engage in direct, two-way conversations. This allows for immediate follow-up on calls or specific inquiries, streamlining communication and improving customer support.
Two-Way Conversations
Staff with appropriate permissions can respond to text messages directly through an interface within TrackNotion, without needing to use their personal phone numbers.
Automated Logging & Compliance
The system automatically logs which user account responded to a message, ensuring accountability and a clear communication history. The interface also clearly indicates when a contact has unsubscribed and cannot be contacted, helping you stay compliant.
Call Tracking