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Enabling next-level customer service
According to a study by McKinsey & Company, organizations that use data-driven decision-making are more likely to achieve better financial performance overall. Specifically, companies that use data-driven insights are 23 times more likely to acquire customers, six times more likely to retain customers, and 19 times more likely to be profitable compared to companies that do not use data in their decision-making processes.
Call Tracking is a suite of services that give insights into call metrics and records/transcribes calls, helping businesses attribute leads, optimize marketing, improve customer service, and effectively enhance the overall client engagement.
Enabling next-level customer service