Call Quality Monitoring

Call quality monitoring software that lifts CX and sales performance.

TrackNotion predicts purchase likelihood and customer sentiment with up to 87% accuracy, empowering your team to intervene at the perfect moment and assign follow-up tasks precisely where they'll have the most impact.

What you get

Everything this feature does for your business

AI sentiment & tone analysis on every call.

  • Elevate customer interactions to ensure every touchpoint is high-value
  • Enhance service empathy using data to build genuine rapport
  • Optimize sales conversations by identifying winning patterns
  • Streamline training with real call data to coach with precision
  • Boost conversion rates with data-backed strategies
Why it matters

Built for real business outcomes

Each capability translates directly into measurable results.

Address Customer Engagement Challenges

Set quality benchmarks your staff must hit, automatically identified by TrackNotion.

Maximize Sales Performance

Predict who is most likely to buy and focus on high-potential customers.

Training & Performance Enhancement

Use tone and keyword recognition to analyze interactions and refine your pitch.

Go deeper

A closer look at the details

Elevate Customer Interactions

  • Monitor customer interactions and intervene if necessary
  • Be alerted immediately if calls fail a quality threshold

Enhance Service Empathy

  • AI evaluates tone of voice to measure engagement and satisfaction

Strengthen Sales Conversations

  • Predict buying chances by assessing tone and keywords
  • Improve results by adjusting strategies based on pitch analysis

Streamline Training

  • Empower your team with objective coaching
  • Quickly access relevant information for efficient staff development

Ready to turn every call into revenue?

Start your free 14-day trial. No credit card required.