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Enabling next-level customer service
Call Quality Monitoring For Sales And Customer Service Enhancement
Need help on your customer follow up strategies?
AI-analyzed calls can predict sentiment with 87% accuracy allowing you to assign follow-ups to the appropriate nurture sequence, predict purchase likelihood, and intervene in the service process.
- Elevate customer interactions
- Enhance service empathy
- Optimize sales conversations
- Streamline training
- Boost conversion rates
Stop Losing Customers Today
Solutions for Unprofessional Interactions, Conversion Struggles, and Underperforming Teams
Address Customer Engagement Challenges
- Remedy unprofessional interactions by setting quality thresholds for staff that TrackNotion automatically recognizes.
- Improve service empathy by understanding customer emotions through sentiment analysis
Combat Sales Performance Shortcomings
- Counter missed opportunities by predicting purchase likelihood and targeting high-conversion leads using TrackNotion's analysis.
- Overcome conversion struggles by adjusting strategies based on analysis to achieve improved conversion rates
Efficient Training & Performance Enhancement
- Target training deficiencies precisely by identifying them through TrackNotion's call sentiment analysis
- Combat underperforming teams by utilizing tone and keyword recognition to anaylize customer interactions objectively and modify your pitch.
Call Tracking